Help
Support
Need help with the Power Tip™ app? You're in the right place. We can assist with account access, troubleshooting, feature questions, and account deletion.
📬 Contact Support
Email us directly
support@powertip.com.au
We normally respond within 2 business days.
✉ Open Email
When contacting us, please include:
- The email address you use to sign in
- Your device type (e.g. iPhone 15, Samsung Galaxy S23, iPad Air)
- A brief description of the issue
- Screenshots if possible
🔐 Sign-In Help
If you're having trouble signing in:
- Make sure you're using the same sign-in method used when creating your account — Facebook, Google, Apple, or Email.
- Ensure you have a stable internet connection.
- For email accounts, select Forgot password on the email login screen in the app to reset your password.
🐞 Report a Bug
If something isn't working, email us at support@powertip.com.au and include:
- What feature were you using? (e.g. Join League, Make Tips)
- What happened?
- A screenshot if possible
- Your device type and OS version (e.g. iOS 18.1, Android 15)
💡 Feedback & Feature Requests
We're constantly improving Power Tip™. If you have ideas or suggestions, email support@powertip.com.au with the subject line Feedback.
🗑 Delete Your Account